Assistant Front Desk Receptionist

PRISM Sejahtera · 📍 Belawan, Sumatera Utara · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 9.000.000 per month
PRISM Sejahtera is seeking a dedicated and customer-focused Assistant Front Desk Receptionist to join our team in Belawan, Sumatera Utara. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their comfort and satisfaction during their stay. If you have excellent communication skills and a passion for providing exceptional service, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Answer and direct guest inquiries, including reservations, room assignments, and local information.,Check-in and check-out guests, process payments, and maintain accurate records.,Coordinate with housekeeping and other departments to ensure smooth guest experiences.,Handle guest complaints and concerns professionally and promptly.,Maintain a clean and organized front desk area, including reception and waiting areas.,Assist with event and meeting arrangements, including room setups and guest accommodations.

🎓 Kualifikasi & Syarat

High school diploma or equivalent experience.,Minimum of 1 year of experience in a front desk or receptionist role, preferably in the hospitality industry.,Excellent verbal and written communication skills in Indonesian and English.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and office software.,Ability to work well under pressure and meet tight deadlines.,Customer service-oriented with a positive attitude and a passion for providing exceptional service.

🛠️ Keahlian

CommunicationOrganizationProblem-solvingCustomer serviceMultitaskingTime management
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